Twenty hours a week back to the senior coach
A leadership-coaching firm relied on its senior coach to remember and document what happened in every client session. Builtrix built an assistant-coach agent that transcribes each call, understands what was discussed, and files it against the right participant's record automatically — returning roughly 20 hours a week of manual work.
- Client
- Leadership-coaching firm
- Sector
- Professional services
The bottleneck
Continuity depended on one person's memory. After every session someone had to reconstruct what was said and file it against the right participant. With a full client roster this consumed most of a senior coach's non-coaching time.
What we built
- An assistant-coach agent that joins and transcribes each session
- Understanding of what was actually discussed, not just a transcript
- Automatic documentation filed against each participant's record
- Continuity carried into the next session without anyone preparing for it
What changed
~20 hours a week of manual documentation returned to the senior coach.
Where this capability fits
This is an AI agents build, delivered through the eight stages on how we build. The other case studies are on what we have built.
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