Every sales call, reviewed and scored
A real-estate developer's sales team generates more calls than any manager can review. Builtrix built a conversation-intelligence system that transcribes every call, evaluates script adherence, reads customer sentiment, flags deal and compliance risk, and surfaces management insight — at approximately 95% human-level accuracy on real-estate call analysis.
- Client
- Real-estate developer
- Sector
- Real estate
The bottleneck
A growing sales team produces a volume of conversations no human can review. Manual call review is slow, inconsistent between reviewers, and stops entirely when the team grows. Coaching happens on the calls someone happened to hear.
What we built
- Transcription at scale across the full call volume
- Script-adherence evaluation against the team's own script
- Customer sentiment analysis per call
- Deal-risk and compliance-risk flagging
- Management insight surfaced without anyone preparing a report
- Ongoing performance monitoring per rep
What changed
~95% human-level accuracy on real-estate call analysis.
Where this capability fits
This is an AI agents build, delivered through the eight stages on how we build. The other case studies are on what we have built.
Book your free AI transformation audit.
Sixty minutes. We map one function of your business, show you where the time and the money are leaking, and hand you the business case — whether or not you build it with us.
What you walk away with
- A map of how one function really runs today
- The hours and rupees it is currently costing you
- A build sequence, priced and sequenced
- A clear answer on whether AI is even the right fix